Terms of Use

These Terms of Use ("Terms") govern your access to and use of VallaPOS, the point-of-sale software offered by VallaPOS ("VallaPOS," "we," "us," or "our"). By creating an account, downloading the Offline edition, entering a license key, or otherwise using VallaPOS, you agree to these Terms. If you do not agree, do not use VallaPOS.

1. Acceptance of these Terms

These Terms form a binding agreement between you and VallaPOS. If you use VallaPOS on behalf of a business, you represent that you are authorized to bind that business, and "you" refers to both you and that business. Effective date: July 15, 2026.

2. What VallaPOS is

VallaPOS is point-of-sale software designed for mobile and local small businesses. It is offered in two editions:

• VallaPOS Cloud — a subscription web application hosted in the United States at vallapos.com. It is multi-tenant and online, and today it supports cash, QR, and manual tender types. Card payments through Stripe are on our roadmap and may be offered in beta. For any card sale, the merchant (the business using VallaPOS) is the merchant of record, not VallaPOS.
• VallaPOS Offline — a downloadable desktop application sold once for US$99. It is single-business, fully offline, cash-only, stores data locally on your device, and is unlocked with a one-time license key. No account is required.

3. Eligibility

VallaPOS is intended for commercial use by businesses and their authorized operators. You must be at least 18 years old and capable of forming a binding contract. VallaPOS is not a consumer product and is not intended for personal, household, or minor use.

4. Accounts and security (Cloud)

To use the Cloud edition you must create an account. You are responsible for keeping your credentials, staff logins, and register PINs confidential, and for all activity that occurs under your account, whether by you, your employees, or your operators. Provision access only to people you trust, remove access promptly when someone leaves, and notify us at support@vallapos.com if you suspect unauthorized use.

5. Subscription billing (Cloud)

The Cloud edition is sold as a recurring subscription (for example, US$19.99 per month), and may include a free trial. Billing is processed by Stripe. By starting a paid plan you authorize us and Stripe to charge your payment method on a recurring basis until you cancel.

• Free trial. If a trial is offered, you will not be charged during the trial. Unless you cancel before the trial ends, your plan converts to a paid subscription and your payment method is charged automatically.
• Renewals. Subscriptions renew automatically each billing period at the then-current rate.
• Price changes. We may change subscription prices. We will give you reasonable advance notice, and changes apply at your next renewal. Continued use after a change takes effect means you accept the new price.
• Cancellation. You may cancel at any time; cancellation stops future renewals and takes effect at the end of your current billing period. Refund posture is described in our Dispute Policy.

6. License terms and acceptable use (Offline)

The Offline edition is licensed, not sold. Your US$99 purchase grants you a limited, non-exclusive, non-transferable license to use one copy of VallaPOS Offline for a single business. Your license key is per-business and personal to you. You may not resell, sublicense, rent, share, or redistribute the software or your license key; remove or alter licensing or copyright notices; or reverse-engineer, decompile, or attempt to derive source code except to the extent applicable law expressly permits. Refund posture for the one-time license is described in our Dispute Policy.

7. Merchant responsibilities

You are solely responsible for how you operate your business through VallaPOS, including:

• Your own tax, licensing, and legal compliance, including correctly configuring tax rates and issuing any required receipts or records.
• The accuracy of your catalog, prices, inventory, and tender records.
• Acting as the merchant of record for any card sales, including honoring your customers' purchases, refunds, and disputes.
• Lawful use of the software and lawful handling of your own customers' personal and payment data, including any privacy or consumer-protection obligations you owe them.

8. Acceptable use and prohibited conduct

You agree not to use VallaPOS to violate any law; to process fraudulent, unlawful, or prohibited transactions; to interfere with, overload, or probe the security of our systems; to circumvent licensing, usage limits, or authentication; or to build a competing product from our software. We may investigate and take action, including suspension, for violations.

9. Intellectual property

VallaPOS, including all software, interfaces, and trademarks, is and remains the property of VallaPOS and its licensors. These Terms grant you only the limited rights expressly stated. As between you and us, you own your business data — your catalog, sales records, and customer information — and you grant us only the limited rights needed to operate and support the Cloud service for you.

10. Third-party services

VallaPOS relies on third parties, including Stripe for subscription and purchase processing and, where offered, card payments. Your use of those services is subject to their own terms and privacy policies. We are not responsible for the acts, omissions, or availability of third-party services.

11. Availability and disclaimer of warranties

VallaPOS is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that VallaPOS will be uninterrupted, error-free, or that it will meet your requirements. The Offline edition runs locally and its data durability depends on your own device and backups.

12. Limitation of liability

To the fullest extent permitted by law, VallaPOS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to VallaPOS. Our total aggregate liability for all claims relating to VallaPOS will not exceed the greater of (a) the amounts you paid us for VallaPOS in the twelve months before the event giving rise to the claim, or (b) US$100.

13. Indemnification

You agree to indemnify and hold harmless VallaPOS and its officers, employees, and agents from any claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of VallaPOS, your violation of these Terms, your sales and business operations, or your handling of your customers' data.

14. Termination and suspension

You may stop using VallaPOS at any time; for the Cloud edition, cancel your subscription as described above. We may suspend or terminate your access if you breach these Terms, fail to pay, or use VallaPOS unlawfully or in a way that risks harm to others or our systems. On termination of the Cloud service, your right to use it ends; we will make your data available for a reasonable period where practicable.

15. Changes to the service and to these Terms

We may modify, add, or discontinue features, and we may update these Terms from time to time. Material changes will be communicated by reasonable means, such as posting the updated Terms with a new effective date. Your continued use after changes take effect constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules. Dispute resolution, arbitration, and venue are addressed in our Dispute Policy, which is incorporated into these Terms by reference.

17. Contact

Questions about these Terms: legal@vallahub.com. Product and account support: support@vallapos.com. Mailing address: 1942 W Gray St., Unit #115, Houston, TX 77019.